We don’t care, we don’t have to, we’re the Postal Service
From the article: "...It looks like the folks in L’Enfant Plaza will be the last to acknowledge what everyone else in the country already knows — customer service at the Postal Service is going way down hill, and fast. The plant consolidations have resulted in delayed mail, late delivery, and countless other service problems. Under POStPlan, service has declined due to reducing hours at post offices and replacing experienced..."
Article Reference: www.savethepostoffice.com